Category Archives: Luxe Team

Now Available in San Francisco and Chicago—Luxe Garages!

By | Luxe Chicago, Luxe San Francisco, Luxe Team | No Comments

At Luxe, we strive to make parking your vehicle both convenient and affordable. Customers like you rave about our Door-to-Door Valet service, and we’re thrilled to introduce a new addition, Luxe Garages.

Starting today, open up the Luxe app and select one of our secure garages located throughout our service area. Simply drive to the garage and a Luxe Valet will meet you at the entrance and park your vehicle. There’s no wait and the cost is even more affordable. The best part is that you can mix and match your services, so you can drop off at a garage and then have your vehicle valeted to you on its return, or vice versa!

How it works

  • Open the Luxe app, and select the garage you would like to park at. Request before you leave or simply pull up to the garage and request upon arrival.
  • Drive to the garage, hand your keys to our Valet, and you’re on your way. Enjoy all the convenience of curbside service, at a lower price with no wait!
  • When you’re ready to pick up your vehicle, just request it right before you arrive at the garage. You can also choose to have your vehicle delivered back to you for only $8—select your pick-up time and location and our Valet will return it then.

Open up the Luxe app to see our garage locations today!

 

 

 

 

A Day in the Life of a Luxe Valet: Meet Josh

By | Luxe Team | No Comments

Asked about the most unique parking experience he’s ever had, Luxe Valet Manager Josh smiles and shares a recent story: “We had a customer request a pick-up via the app and just a few seconds later he called our Customer Service number. He let us know that his car only turns on by lifting the hood, jiggling a wire that’s duct taped to the engine, and only then could you turn the key in the ignition to get it to start. He wanted to know if we could still park his car.” Josh let him know that wouldn’t be a problem and upon meeting the customer at his requested destination, he made sure that he videotaped the process with his phone to ensure he knew exactly how to turn it on and off. He safely parked — and then successfully restarted — the customer’s car.

Josh_Valet

Prior to joining Luxe earlier this year, Josh had worked as a valet for seven years in Nashville, Tennessee. He recently moved to San Francisco to pursue his music career: he’s a saxophonist and has also sang back-up for Taylor Swift. To help support his music passion, he looked to get back into valeting cars. He was connected with Luxe where he was quickly promoted to Shift Captain. In his current role, he does everything from valet cars to manage shift schedules to recruit and train new valets.

Many of Luxe’s customers may have already met Josh, but given his unique role with the company, we thought it would be fun to give a peek into what goes into becoming a Luxe Valet, how these valets get around at lightning speed, as well as Josh’s own tips and tricks for unique ways to use the service.

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