Category Archives: Luxe Team
Asked about the most unique parking experience he’s ever had, Luxe Valet Manager Josh smiles and shares a recent story: “We had a customer request a pick-up via the app and just a few seconds later he called our Customer Service number. He let us know that his car only turns on by lifting the hood, jiggling a wire that’s duct taped to the engine, and only then could you turn the key in the ignition to get it to start. He wanted to know if we could still park his car.” Josh let him know that wouldn’t be a problem and upon meeting the customer at his requested destination, he made sure that he videotaped the process with his phone to ensure he knew exactly how to turn it on and off. He safely parked — and then successfully restarted — the customer’s car.
Prior to joining Luxe earlier this year, Josh had worked as a valet for seven years in Nashville, Tennessee. He recently moved to San Francisco to pursue his music career: he’s a saxophonist and has also sang back-up for Taylor Swift. To help support his music passion, he looked to get back into valeting cars. He was connected with Luxe where he was quickly promoted to Shift Captain. In his current role, he does everything from valet cars to manage shift schedules to recruit and train new valets.
Many of Luxe’s customers may have already met Josh, but given his unique role with the company, we thought it would be fun to give a peek into what goes into becoming a Luxe Valet, how these valets get around at lightning speed, as well as Josh’s own tips and tricks for unique ways to use the service.